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Field Character Limits

Set either agency-level or field-level character limits to prevent users from exceeding the desired amount of text

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Written by William Randall
Updated over 6 months ago

There are now two methods of setting limits on text fields in VerticalChange that will prevent users from entering more than a certain number of characters.

Before you set these limits, please keep in mind that setting these limits could lead to trimming of historical data that exceeds the maximum. You may reach out to VerticalChange chat if you would like to verify if your data could potentially be affected.

In Agency Admin, you can now set an agency-wide character limit that will restrict all text entry fields:
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When set, this becomes the default for all single-line and multiline text fields. When not set, there is no limit.

You can also set overrides on the specific fields within Form Results:

These values override the agency-level setting, which can come in handy if a field needs to allow more or less fields than the agency setting.

Once these are set, users will see an indicator under the field that updates in real time to alert them to how many characters they have left:

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